*Last Upated: September 2, 2023*
Welcome to waplia.com! We aim to provide you with top-quality software and services. Your satisfaction is important to us, and we want to make sure you have a clear understanding of our refund policy for SAAS (Software as a Service) software.
**30-Day Money-Back Guarantee**
We offer a 30-day money-back guarantee for our SAAS software subscriptions. If you are not entirely satisfied with our software or services, you can request a refund within 30 days of your initial subscription purchase.
**Eligibility for Refund**
To be eligible for a refund, please ensure that:
1. Your request for a refund is made within 30 days from the date of your initial subscription purchase.
2. You have not violated our Terms of Service or Acceptable Use Policy during your subscription period.
3. Your subscription is in an active status at the time of your refund request.
**How to Request a Refund**
To request a refund, please follow these steps:
1. Contact our customer support team via [customer support email] or [customer support phone number].
2. Provide your account information and a brief explanation of why you are requesting a refund.
3. Our customer support team will review your request and provide you with further instructions on the refund process.
**Refund Processing**
Once your refund request is approved, we will process the refund to the original payment method used for your subscription purchase. Please allow [X business days] for the refund to appear in your account, depending on your payment provider.
**Subscription Cancellation**
Upon approval of a refund, your SAAS software subscription will be canceled, and you will lose access to the software and related services. We recommend uninstalling any software components from your devices.
**No Refund for Past Months**
Please note that we do not offer refunds for past months of your subscription. The refund will only cover the unused portion of your current subscription month.